Diversity Audit Essay Example | Topics and Well Written Essays - 1250 words

potpourri Audit - Essay ExampleThe purpose of this paper is to report on the findings of a diversity scrutinize conducted on Sitel Corporation. Sitel is reputed to be the leading global subscriber line process outsourcing provider of customer c ar and complementary back-office processes (Sitel, 2010). The Companys Corporate Social Responsibility program as an agent for societal budge wherever Sitel is found around the globe, which specific entirelyy totals 140 worldwide locations. It espouses a commitment to culture and set of corporate citizenship, to improving the quality of life of their associates, to providing value to the business and their clients, and to contributing to the communities where they operate and which they call shoes (Sitel, 2010).The manpower-intensive nature of the Company, and the wide global reach of its operations, provides plenty of opportunities for the firm to pursue diversity and inclusion in its organizational framework. It implies as much in its website where it claims to identify and assist individuals and to provide empowerment through information to individuals who could have missed this career opportunity without proper training and coaching (Sitel, 2010). While not in so many words, the Company agrees to provide opportunities to individuals situated out of the mainstream, or dominant, social group, who normally would not have had the opportunity to engage in jobs such as are offered by Sitel.There are a great many criteria that may be employed to assess diversity, but not all shall be applicable in all cases and for all organizations. Sitel counts among its businesses a widely varied mix of business process outsourcing services including global call centres and personalized customer services. It is therefore necessary to assess the phoner according to the following attributes (Harvey and Allard, 2008, p. 329)As to an understanding as to the conduct of a